Exchange and return

We offer a quality guarantee; if, God forbid, you are not satisfied with the quality, your money will be refunded in full.

The guarantee period is 24 hours from the date of receiving your order. Contact us and we'll gladly process your return, provided the bag is in its original condition. We are confident you'll be satisfied with our quality. We offer only the best and highest quality, just like the original, with all accessories. We are confident you'll rely on our website for the quality you receive.

1. In the event of an error in the order or a manufacturing defect in the order, the store will bear all shipping and delivery charges for returning the product.
2. The product is inspected by us before accepting a return or exchange request.
3. Refund: The order value will be refunded within 7 days of reordering.

We hope this policy will ensure a comfortable and safe shopping experience for all our customers.

Retrieval:

• Orders from Gulf countries such as the UAE, Kuwait, Bahrain, Qatar, and Oman, as well as other countries worldwide, are subject to return fees and currency exchange charges. You may receive a slightly lower amount due to bank policies, transfer fees, and currency exchange rates.

At Boutique Shoni, we are at your service 24/7 with a dedicated support team ready to answer all your questions and fulfill your requests quickly and efficiently. You can contact us via WhatsApp : https://wa.me/966535296280